Faq's

You can check your order status by logging into your account and navigating to the "Orders" section. You will find updates on your order’s progress, including shipping details.

The "Pending" status indicates that your order has been received but has not yet been processed or confirmed. We are currently reviewing your order details and preparing it for processing.

"Partially Shipped" indicates that part of your order has been shipped, while the remaining items are still being processed. This may happen if you ordered multiple items and some are available sooner than others.

Delays can occur for a variety of reasons, including high order volumes, shipping carrier delays, or unexpected issues such as weather conditions. We strive to deliver your order as quickly as possible and will notify you of any significant delays.

Delivery times vary based on your location and the shipping method selected. Estimated delivery times will be provided at checkout and in your order confirmation email.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment through our courier’s website.

If your order has not arrived within the estimated delivery time, please contact our customer support team for assistance. Make sure to have your order number ready.

Orders can be cancelled if they have not yet been processed. Please contact customer support as soon as possible to cancel your order.

If you are not satisfied with your purchase, you can return it within the specified return period. Please visit our returns page for instructions on how to initiate a return.

Yes, if your order is cancelled, a refund will be issued to your original payment method. The time it takes for the refund to appear will depend on your payment provider.

While most products are available for immediate purchase, some items may be on backorder or have limited stock. Availability will be indicated on the product page.

Yes, we periodically offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay informed about upcoming deals.

Yes, we offer customization and personalization options for select products. You can find these options on the product page, where you can specify your preferences

You can place an order as a guest, but creating an account allows you to track orders, save shipping information, and receive special offers.

Yes, you can set a default landing page. In the "User Settings" or "General Settings," find the option to specify the default page users will see upon login.

If you've forgotten your password, click on the "Forgot Password" link on the login page. Enter your registered email address, and we'll send you a link to reset your password. Follow the instructions in the email to set a new password.